If not, you can delete photos, videos, and apps you don’t use. See if there is enough free memory to download your application. Check your storage space by opening Settings, General, then Storage. You may be running into issues because your device is low on storage. Remember, this will erase all your saved Wi-fi passwords. Try resetting your network settings by going to Settings, General, Reset, then Reset Network Settings.Open Settings, then Wi-fi, and try turning it off for a few seconds, then back on.Toggle Airplane Mode on for a few seconds, then turn it off.If your device cannot connect to your wi-fi network, check your router. Click the cloud icon to download again.Ī wi-fi connection may be required to download larger-sized apps, like Facebook.Tap the person icon, then your photo located in the upper right corner of your screen.Press your home button to stop the apps from wiggling.Tap the X in the upper left corner of the app icon. The apps on your screen will be wiggling around.Touch the app and hold your finger on it.If none of the previous steps have resolved your issue, you can try deleting the app and downloading it again. Scroll down and sign back in by entering your Apple ID and password.You can also try simply signing out and back into the App Store. If the issue persists, follow the next step. If it’s still freezing up, you can try step 2 again by tapping the app to pause it, then unpausing. Once your software is updated, try to download your content again. Once you’ve completed these steps, initiate the download. Also make sure your device is connected to the Internet. To prepare for the download, if your device’s battery life is lower than 50%, plug it into a power source. If your software is not up to date, you will have an update available. If you haven’t already, toggle Automatic Updates on. Your device will tell you if your software is up to date. To check your software version, go into Settings, click General, then Software Update. The problem could simply be that your device is not running the latest iOS version. Wait a minute to see if you notice the progress bar moving at all. The app will say “paused.” Wait a few seconds, tap the app icon again, and your download should resume. This will stop the download without losing any progress.
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